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Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
The floweres that were delivered did not look as good as the flowers in the photos. I wasn't pleased with the flowers that were delivered.
WILLIAM
7 months ago
Dear Valued Customer,
Thank you for taking the time to share your review of your experience with Floom. We appreciate your feedback as it helps us improve our service.
We are disappointed to learn that the flowers were not as expected. However, we noticed that we did not receive any communications from you prior to your review. As the delivery was completed on August 29th for the order number you provided, we were unable to address your concerns in a timely manner.
At Floom, we strive to ensure customer satisfaction and would have appreciated the opportunity to resolve any issues you experienced with your order. We encourage our customers to reach out to us immediately if there are any problems with their orders, as this allows us to take prompt action. Many thanks!
Floom
7 months ago
The flowers were beautiful but the Colours were not what I ordered.
Shelina
2 years ago
The flowers weren’t delivered on the day they were supposed to be.
Ava
2 years ago
Thank you so much for sharing your experience with us, Ava. We truly appreciate that you took time out of your day to let us know about it. Our system currently shows the flowers were delivered. If this is not the case please email our team at support@floom.com and we will help get to the bottom of this.
Floom
2 years ago
I have been trying to get in touch with your team for 3 day. my order for a friend’s birthday has still not been deliverdd and now it is passed his birthday. This is a very very terrible experience and i am expecting a full refund + a delivery to my friend of the flowers I ordered. I tried to call, chat, send emails and no replies do far. It’s unacceptable.
Caroline
2 years ago
It was my mothers anniversary and I needed to get her flowers quickly, and these flowers from floom were beautiful and I ordered at 10:30 in the morning and they were delivered by 2 PM. I am so impressed by how quickly they delivered these flowers and my mother loved them.
Venessa
3 years ago
Quick and easy! Was able to order rush flowers, same day delivery from a different country!
Adrian
3 years ago
Great! Wasn't exactly as shown in the phot but still nice.
Maneesh
3 years ago
Very happy with the delivery. The recipient was ecstatic.
Baron
3 years ago
I am writing from the UK and we ordered from Floom for a very important client. We had notification the delivery had arrived but our client did not receive them. After many ignored messages for a week,I have finally received an email issuing a refund. Poor customer service. Such a shame because the photos looked lovely.
Yasmin
3 years ago
Hi Yasmin
Im so sorry that there were issues with your order. Unfortunately, due to unforeseen circumstances, your order had to be cancelled. Please accept our sincere apologies. I know this wasnt ideal but a full refund has been issued. This you'll receive in the next 5-7 working days.
I hope we can redeem ourselves should you place an order with Floom in the future.
Floom
3 years ago
My family was thrilled with the flowers - the quality and delivery were wonderful. Would use them again for delivery in NYC.
Shannon
3 years ago
Deep Rose
By Q Florist
Product options
Product information
Description
Roses, Spray Roses Peonies Lisianthus Buttom Mums Wax Flower
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
The floweres that were delivered did not look as good as the flowers in the photos. I wasn't pleased with the flowers that were delivered.
WILLIAM
7 months ago
Dear Valued Customer,
Thank you for taking the time to share your review of your experience with Floom. We appreciate your feedback as it helps us improve our service.
We are disappointed to learn that the flowers were not as expected. However, we noticed that we did not receive any communications from you prior to your review. As the delivery was completed on August 29th for the order number you provided, we were unable to address your concerns in a timely manner.
At Floom, we strive to ensure customer satisfaction and would have appreciated the opportunity to resolve any issues you experienced with your order. We encourage our customers to reach out to us immediately if there are any problems with their orders, as this allows us to take prompt action. Many thanks!
Floom
7 months ago
The flowers were beautiful but the Colours were not what I ordered.
Shelina
2 years ago
The flowers weren’t delivered on the day they were supposed to be.
Ava
2 years ago
Thank you so much for sharing your experience with us, Ava. We truly appreciate that you took time out of your day to let us know about it. Our system currently shows the flowers were delivered. If this is not the case please email our team at support@floom.com and we will help get to the bottom of this.
Floom
2 years ago
I have been trying to get in touch with your team for 3 day. my order for a friend’s birthday has still not been deliverdd and now it is passed his birthday. This is a very very terrible experience and i am expecting a full refund + a delivery to my friend of the flowers I ordered. I tried to call, chat, send emails and no replies do far. It’s unacceptable.
Caroline
2 years ago
It was my mothers anniversary and I needed to get her flowers quickly, and these flowers from floom were beautiful and I ordered at 10:30 in the morning and they were delivered by 2 PM. I am so impressed by how quickly they delivered these flowers and my mother loved them.
Venessa
3 years ago
Quick and easy! Was able to order rush flowers, same day delivery from a different country!
Adrian
3 years ago
Great! Wasn't exactly as shown in the phot but still nice.
Maneesh
3 years ago
Very happy with the delivery. The recipient was ecstatic.
Baron
3 years ago
I am writing from the UK and we ordered from Floom for a very important client. We had notification the delivery had arrived but our client did not receive them. After many ignored messages for a week,I have finally received an email issuing a refund. Poor customer service. Such a shame because the photos looked lovely.
Yasmin
3 years ago
Hi Yasmin
Im so sorry that there were issues with your order. Unfortunately, due to unforeseen circumstances, your order had to be cancelled. Please accept our sincere apologies. I know this wasnt ideal but a full refund has been issued. This you'll receive in the next 5-7 working days.
I hope we can redeem ourselves should you place an order with Floom in the future.
Floom
3 years ago
My family was thrilled with the flowers - the quality and delivery were wonderful. Would use them again for delivery in NYC.
Shannon
3 years ago
