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Occasion
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Want to sell on Floom?
Shop
Occasion
Same day delivery
Want to sell on Floom?
Need help?
Call us on:+44 (0) 20 8068 7498
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Sent an entirely different bunch to what I ordered & now not replying to my complaint
Melanie
a year ago
Dear Melanie,
Thank you for taking the time to leave us your feedback.
I am so sorry to hear that your order was not up to your expectations. We have tried to track your complaint so we can get this sorted for you but we could not find this.
Would you mind re-sending the complaint to support@floom.com so we can discuss this further?
Warm wishes,
Floom Team
Floom
a year ago
I've used Floom now for over 2 years and its honestly my go to for flower deliveries. They have a great selection, quick service, and everything is so beautiful!! Wouldn't go anywhere else.
MC
a year ago
I was a little disappointed with the quality of the flowers - the bouquet felt a little stringy and not as lush as it looked in the photograph. I know sometimes different flowers have to be used because of the season etc - but this felt a lot less good quality than I expected from the picture.
Laura
2 years ago
Hello Laura, I'm so sorry for the disappointing delivery. We would like to follow-up with our partner florist regarding your order. Please send any images you have of the delivered arrangement to our team for review at: support@floom.com, thank you!
Floom
2 years ago
Had issues with with Interflora, Floom was the first I found with same day delivery. Intuitive and fast buying exp and recipient was delighted
Karan
2 years ago
Beautiful bouquet. Some flowers that were out of season were switched out, but they delivered very quickly and the bouquet was beautiful.
Alex
2 years ago
The flower was nice, but I had only one request about the delivery (to deliver it after 3 pm) which nobody really cared about as the bouquet arrived before 3 pm.
Ferenc
2 years ago
Thanks Ferenc for your feedback about Floom! We really appreciate hearing from our customers.
Unfortunately it does state during the checkout process that the delivery window is between 10-6pm. Due to the large volume of orders we receive, we cannot always guarantee specific delivery requests like the one you requested. I hope you can understand that we do the best we can, but are not always able to accommodate for a variety of factors you would not have awareness to.
That said, thank you for shopping with Floom and for your feedback!
Floom
2 years ago
Great service but would appreciate more updates on delivery and engagement with courier. My main concern was flowers would be left outside apartment for extended period of time, and asked Floom to put in a safe place. Not knowing the delivery location, a photo or message from courier to confirm they were in a safe place would have been great.
Max
2 years ago
I had a very good experience with Floom. They had a wonderful selection of beautiful flowers, the website was easy to navigate, and purchasing was a breeze. They delivered the bouquet as promised and my daughter was thrilled with how lovely they were. Would definitely use this company again.
Nanci
2 years ago
Roses in a hatbox
Product options
Product information
Description
A round tide bouquet arranged in a hatbox
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Sent an entirely different bunch to what I ordered & now not replying to my complaint
Melanie
a year ago
Dear Melanie,
Thank you for taking the time to leave us your feedback.
I am so sorry to hear that your order was not up to your expectations. We have tried to track your complaint so we can get this sorted for you but we could not find this.
Would you mind re-sending the complaint to support@floom.com so we can discuss this further?
Warm wishes,
Floom Team
Floom
a year ago
I've used Floom now for over 2 years and its honestly my go to for flower deliveries. They have a great selection, quick service, and everything is so beautiful!! Wouldn't go anywhere else.
MC
a year ago
I was a little disappointed with the quality of the flowers - the bouquet felt a little stringy and not as lush as it looked in the photograph. I know sometimes different flowers have to be used because of the season etc - but this felt a lot less good quality than I expected from the picture.
Laura
2 years ago
Hello Laura, I'm so sorry for the disappointing delivery. We would like to follow-up with our partner florist regarding your order. Please send any images you have of the delivered arrangement to our team for review at: support@floom.com, thank you!
Floom
2 years ago
Had issues with with Interflora, Floom was the first I found with same day delivery. Intuitive and fast buying exp and recipient was delighted
Karan
2 years ago
Beautiful bouquet. Some flowers that were out of season were switched out, but they delivered very quickly and the bouquet was beautiful.
Alex
2 years ago
The flower was nice, but I had only one request about the delivery (to deliver it after 3 pm) which nobody really cared about as the bouquet arrived before 3 pm.
Ferenc
2 years ago
Thanks Ferenc for your feedback about Floom! We really appreciate hearing from our customers.
Unfortunately it does state during the checkout process that the delivery window is between 10-6pm. Due to the large volume of orders we receive, we cannot always guarantee specific delivery requests like the one you requested. I hope you can understand that we do the best we can, but are not always able to accommodate for a variety of factors you would not have awareness to.
That said, thank you for shopping with Floom and for your feedback!
Floom
2 years ago
Great service but would appreciate more updates on delivery and engagement with courier. My main concern was flowers would be left outside apartment for extended period of time, and asked Floom to put in a safe place. Not knowing the delivery location, a photo or message from courier to confirm they were in a safe place would have been great.
Max
2 years ago
I had a very good experience with Floom. They had a wonderful selection of beautiful flowers, the website was easy to navigate, and purchasing was a breeze. They delivered the bouquet as promised and my daughter was thrilled with how lovely they were. Would definitely use this company again.
Nanci
2 years ago
