Very lovely bouquet that arrived on time and they were very helpful when the first florist fell through at the last minute.
Natalie
3 months ago
Excellent range of flowers and florists. Good at fixing any problems. Use no-one else.
Peter
5 months ago
The order was delivered in great condition in a very timely manner on Valentine's Day, I will definitely purchase from Floom again!
Aaron
a year ago
I ordered six red roses for Valentine's Day. Five of the roses were nice, one was old, damaged and had a very short stem (pictures provided below).
William
a year ago
Hi William,
Thank you for taking the time to leave us a review.
We are sorry to hear that one of the roses has been delivered in damage. We apologies for the inconvenience caused.
Upon looking in the history of your order, there was no communication made with us before about this issue, therefore we have issued a refund as compensation for the damaged rose delivered and an email has been sent in confirmation.
If you would need any further assistance please do not hesitate to reply to the email sent.
Warm Wishes,
Floom Team
Floom
a year ago
Flowers never arrived. Customer service couldn’t “get in contact with the florist”. Whatever that means. Doesn’t seem like a properly run company. It was only after this happened that I looked through the reviews. Don’t be fooled by the 4 stars. Every other review was the same complaint; the flowers never came. And some that came DAYS late came dead looking. Don’t waste your money.
Delaney
a year ago
Dear Delaney,
Thank you for taking the time to review your experience on your order.
This is very important for us as we are continuously working on improving our customer's experience.
We apologise for the inconvenience caused by having the order delayed in delivery - this happened because of working hours on the florist side therefore the delay in communication with them and delivery of the order.
However, we completely understand that this was frustrating and for sure, this is not the level of service that we usually provide.
Looking at your order history, we can see that this was refunded for you.
If you would like to discuss this further or you have any other queries, please feel free to email us at support@floom.com so we can assist you.
Warm wishes,
Floom Team
Floom
a year ago
So easy to organise on the website and the flowers are ALWAYS beautiful. Never let me down, always reliable. Would highly recommend.
Caren
a year ago
Peony Afternon TeaSet
4.5
Product options
Product information
Description
White and pink modern English fine bone afternoon tea set is the perfect gift. Made in England together with a British artist this collection of teapot, milk jug and 2 x teacups and saucers has a bespoke original delicate Peony design in soft light rose pink and a deeper warm pink show casing beautiful peony blooms, buds and bee illustrations around the mug. It brings luxury and elegance to any home, an item you will cherish for many years or the perfect gift for someone you love. This fine bone china is dishwasher and microwave safe. *Care instructions included with packaging.
Very lovely bouquet that arrived on time and they were very helpful when the first florist fell through at the last minute.
Natalie
3 months ago
Excellent range of flowers and florists. Good at fixing any problems. Use no-one else.
Peter
5 months ago
The order was delivered in great condition in a very timely manner on Valentine's Day, I will definitely purchase from Floom again!
Aaron
a year ago
I ordered six red roses for Valentine's Day. Five of the roses were nice, one was old, damaged and had a very short stem (pictures provided below).
William
a year ago
Hi William,
Thank you for taking the time to leave us a review.
We are sorry to hear that one of the roses has been delivered in damage. We apologies for the inconvenience caused.
Upon looking in the history of your order, there was no communication made with us before about this issue, therefore we have issued a refund as compensation for the damaged rose delivered and an email has been sent in confirmation.
If you would need any further assistance please do not hesitate to reply to the email sent.
Warm Wishes,
Floom Team
Floom
a year ago
Flowers never arrived. Customer service couldn’t “get in contact with the florist”. Whatever that means. Doesn’t seem like a properly run company. It was only after this happened that I looked through the reviews. Don’t be fooled by the 4 stars. Every other review was the same complaint; the flowers never came. And some that came DAYS late came dead looking. Don’t waste your money.
Delaney
a year ago
Dear Delaney,
Thank you for taking the time to review your experience on your order.
This is very important for us as we are continuously working on improving our customer's experience.
We apologise for the inconvenience caused by having the order delayed in delivery - this happened because of working hours on the florist side therefore the delay in communication with them and delivery of the order.
However, we completely understand that this was frustrating and for sure, this is not the level of service that we usually provide.
Looking at your order history, we can see that this was refunded for you.
If you would like to discuss this further or you have any other queries, please feel free to email us at support@floom.com so we can assist you.
Warm wishes,
Floom Team
Floom
a year ago
So easy to organise on the website and the flowers are ALWAYS beautiful. Never let me down, always reliable. Would highly recommend.
Caren
a year ago
