Flowers delivered are of a high quality, delivered bit later in the day (mid day) would of preferred early morning as valentine's day but understand was busy day, Asked to be left in safe place (out of sight) but was left on front door in full veiw luckily still there I arrived home from work

I have been using Floom for a couple years. Bearing in mind that in many cases they are relying on independent florist partners to fulfill orders, the quality and consistency of flower bouquets have been good. On the rare instance when orders have fallen below expected quality Floom as stepped up and made good on the order.

Very lovely bouquet that arrived on time and they were very helpful when the first florist fell through at the last minute.

Excellent range of flowers and florists. Good at fixing any problems. Use no-one else.

The order was delivered in great condition in a very timely manner on Valentine's Day, I will definitely purchase from Floom again!

I ordered six red roses for Valentine's Day. Five of the roses were nice, one was old, damaged and had a very short stem (pictures provided below).

Flowers never arrived. Customer service couldn’t “get in contact with the florist”. Whatever that means. Doesn’t seem like a properly run company. It was only after this happened that I looked through the reviews. Don’t be fooled by the 4 stars. Every other review was the same complaint; the flowers never came. And some that came DAYS late came dead looking. Don’t waste your money.