Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Disappointing experience. Was informed the delivery wouldn’t be made at 5.30pm on the day it was meant to be delivered, which meant I didn’t have time to look into alternative options.
Matt
8 months ago
Hi Matt,
Thank you for taking the time to provide us with your review.
We are sorry to hear that you had an unpleasant experience with us, we are so sorry about this.
There was a logistic issue on our partner side.
We would love to welcome you back so we can make it up to you.
Warm wishes,
Floom Team
Floom
8 months ago
My daughter turned 25 and she is living in London far from us in Elora, Ontario, Canada. I wanted to ensure she felt celebrated so I ordered her flowers with the option of some Rose Proseco! What a treat! The smooth delivery and her reception of the product was easily done! The flowers were stunning! The Proseco was greatly enjoyed! Thanks for helping this momma celebrate her daughter!
Jennifer
10 months ago
Never got delivered. Unhelpful customer service. Waste of time.
Toussaint
a year ago
Dear Toussaint,
Thank you for taking the time for the review.
We are sorry about how the delivery of this order has gone. We have checked what happened and we can see that the failed delivery in the first instance. Due to the sensitive nature of the details as is a delivery address, we won't be able to get into too much details here. We could see that our colleagues provided you with the details via email and we will be happy to discuss this further with you via email if this would help
Warm wishes,
Floom Team
Floom
a year ago
Very good service, next day delivery, they made sure the recipient would be in, beautifulflowers
Caroline
2 years ago
So disappointed in the service I tried to complain that the flowers that were delivered are all a totally different type of flower and many less flowers than the ones in the image but was told my photo was not good enough to lodge a complaint. In spite of the photo very clearly showing the issue. The flowers were a gift so I can’t ask the gift receiver to take detailed photos of the flowers!
Georgiana
2 years ago
I understand valentine’s is the biggest day of the year, but fact is, your website failed, I got an error message instead of confirmation, and hence had no choice but to use another website. A couple of hours later, I get a confirmation from Floom by email. I then ask Floom to cancel the order but simply get the reply that I ordered and hence it stands as is. How can an error message equate to an order?
Thomas
2 years ago
Thank you so much for giving us an honest update on your experience with Floom, Thomas. We really appreciate it. We're sorry you experienced error messages when using our website, and that you had to use another provider. It's unacceptable that you didn't receive the confirmation you needed in time to ensure a successful delivery.
We'd like to make it up to you and make sure you have a better experience in the future. In light of your situation, what can we do to improve our service for you? How can we make things better for you in the future?
Floom
2 years ago
You couldn’t fulfill the order and are making me wait 10 days to get the money back. Hopeless customer service.
Liz
2 years ago
Wonderful service for easy flower orders and delivery
Sherry
2 years ago
Purity
3.7
Product options
Product information
Description
Classic white and green hand tied bouquet with a delicate scent, a wonderful choice for a gift that will be well received on any occasion.
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Disappointing experience. Was informed the delivery wouldn’t be made at 5.30pm on the day it was meant to be delivered, which meant I didn’t have time to look into alternative options.
Matt
8 months ago
Hi Matt,
Thank you for taking the time to provide us with your review.
We are sorry to hear that you had an unpleasant experience with us, we are so sorry about this.
There was a logistic issue on our partner side.
We would love to welcome you back so we can make it up to you.
Warm wishes,
Floom Team
Floom
8 months ago
My daughter turned 25 and she is living in London far from us in Elora, Ontario, Canada. I wanted to ensure she felt celebrated so I ordered her flowers with the option of some Rose Proseco! What a treat! The smooth delivery and her reception of the product was easily done! The flowers were stunning! The Proseco was greatly enjoyed! Thanks for helping this momma celebrate her daughter!
Jennifer
10 months ago
Never got delivered. Unhelpful customer service. Waste of time.
Toussaint
a year ago
Dear Toussaint,
Thank you for taking the time for the review.
We are sorry about how the delivery of this order has gone. We have checked what happened and we can see that the failed delivery in the first instance. Due to the sensitive nature of the details as is a delivery address, we won't be able to get into too much details here. We could see that our colleagues provided you with the details via email and we will be happy to discuss this further with you via email if this would help
Warm wishes,
Floom Team
Floom
a year ago
Very good service, next day delivery, they made sure the recipient would be in, beautifulflowers
Caroline
2 years ago
So disappointed in the service I tried to complain that the flowers that were delivered are all a totally different type of flower and many less flowers than the ones in the image but was told my photo was not good enough to lodge a complaint. In spite of the photo very clearly showing the issue. The flowers were a gift so I can’t ask the gift receiver to take detailed photos of the flowers!
Georgiana
2 years ago
I understand valentine’s is the biggest day of the year, but fact is, your website failed, I got an error message instead of confirmation, and hence had no choice but to use another website. A couple of hours later, I get a confirmation from Floom by email. I then ask Floom to cancel the order but simply get the reply that I ordered and hence it stands as is. How can an error message equate to an order?
Thomas
2 years ago
Thank you so much for giving us an honest update on your experience with Floom, Thomas. We really appreciate it. We're sorry you experienced error messages when using our website, and that you had to use another provider. It's unacceptable that you didn't receive the confirmation you needed in time to ensure a successful delivery.
We'd like to make it up to you and make sure you have a better experience in the future. In light of your situation, what can we do to improve our service for you? How can we make things better for you in the future?
Floom
2 years ago
You couldn’t fulfill the order and are making me wait 10 days to get the money back. Hopeless customer service.
Liz
2 years ago
Wonderful service for easy flower orders and delivery
Sherry
2 years ago
