Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
The flowers were overpriced and did not match the overly glamorous descriptions and pictures. The product quality fell short of expectations based on how it was advertised.
Easy transaction. Flowers arrived on time and looked fantastic. Will use Floom again.
Next day delivery for my sisters birthday. All on time and beautiful flowers
I had an extremely disappointing experience with Floom. The poor customer service and failed delivery of my recent orders not only caused unnecessary stress but has also failed to provide the intended support to the recipient during a particularly difficult time. The delivery was intended as a sympathy gift for someone coping with a significant loss. This person works demanding hours in the NHS and was unable to collect deliveries during regular business hours. I specifically requested that the order be left with neighbours if there was no answer, a method that has worked reliably in the past. Despite this, the delivery was taken to a post office that is inconveniently located, ignoring my explicit instructions. This is particularly infuriating given that FOUR other deliveries arrived on the same day and were successfully left with neighbours. Your company’s failure to follow instructions or show any flexibility in delivering a time-sensitive, thoughtful gift is deeply disappointing. Upon contacting your customer service (Louise) to explain that the recipient would not be able to collect the flowers, I was met with an unsympathetic and unhelpful response. This lack of concern is unacceptable, especially considering the nature of the gift and the situation it was meant to address. Due to this negligence, I had to go out of my way to ask friends to collect the now-wilted flowers from the post office four days later.
Floom
5 months ago
The flowers were absolutely gorgeous and exceeded my expectations.
The flowers and presentation were lovely, and excellent options available. Only issue was that the colour scheme was nothing like shown in the picture. I appreciate that the exact same flowers might not be available on the day, but I feel like it was so different that it changed the sentiment in gifting the flowers.
The Ultimate Gesture of Love & Luxury This is it—the bouquet that says it all. Overflowing with opulence and romance, this stunning mix of White, Pink, and Red Naomi Roses is designed to leave them breathless. With its luxe textures, exquisite fragrance, and timeless elegance, this bouquet is the ultimate statement of love, admiration, and passion. Whether it’s Valentine’s Day, a milestone celebration, or an unforgettable surprise, this breathtaking arrangement is made to impress. Go big, go bold—because they deserve nothing less. Why Choose a Gardenia of London Bouquet? Petals – Designed to Dazzle Each bloom is hand-selected by our expert florists, ensuring a bouquet that exudes pure luxury. Planet – Beauty with a Conscience We prioritize sustainability, using ethically sourced flowers and home compostable packaging for a gift that loves the planet too. Promise – More Than Just Flowers We believe in making a positive impact—on people, on the environment, and on every moment that matters. Make it unforgettable. Make it magnificent.
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
The flowers were overpriced and did not match the overly glamorous descriptions and pictures. The product quality fell short of expectations based on how it was advertised.
Easy transaction. Flowers arrived on time and looked fantastic. Will use Floom again.
Next day delivery for my sisters birthday. All on time and beautiful flowers
I had an extremely disappointing experience with Floom. The poor customer service and failed delivery of my recent orders not only caused unnecessary stress but has also failed to provide the intended support to the recipient during a particularly difficult time. The delivery was intended as a sympathy gift for someone coping with a significant loss. This person works demanding hours in the NHS and was unable to collect deliveries during regular business hours. I specifically requested that the order be left with neighbours if there was no answer, a method that has worked reliably in the past. Despite this, the delivery was taken to a post office that is inconveniently located, ignoring my explicit instructions. This is particularly infuriating given that FOUR other deliveries arrived on the same day and were successfully left with neighbours. Your company’s failure to follow instructions or show any flexibility in delivering a time-sensitive, thoughtful gift is deeply disappointing. Upon contacting your customer service (Louise) to explain that the recipient would not be able to collect the flowers, I was met with an unsympathetic and unhelpful response. This lack of concern is unacceptable, especially considering the nature of the gift and the situation it was meant to address. Due to this negligence, I had to go out of my way to ask friends to collect the now-wilted flowers from the post office four days later.
Floom
5 months ago
The flowers were absolutely gorgeous and exceeded my expectations.
The flowers and presentation were lovely, and excellent options available. Only issue was that the colour scheme was nothing like shown in the picture. I appreciate that the exact same flowers might not be available on the day, but I feel like it was so different that it changed the sentiment in gifting the flowers.
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Gardenia’s founder, Jamie Grant, left school earlier than he should have done to help his dad on their flower stall. He spent his teens getting up at 3am to go to Covent Garden flower market and teaching himself how to hand-tie bouquets, foregoing football in the park with his mates...
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