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Call us on:+1 (646) 968 0316
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Wonderful way to support a local business. Got flowers for my sister on the day of her birthday delivered same day. She loved them.
Susy
9 months ago
Terrible! If you tell me the flowers delivered was exactly the same the as the image:m. You guys are ridiculous. Don’t scam people pls! No tulips and I want my refund.
Alicia
a year ago
Dear Alicia,
Thank you for taking the time to leave us a review.
We are so sorry to hear that you are not happy with the flowers delivered. Our colleagues got in touch with you via email so we can chase this further and make the things right.
Warm wishes,
Floom Team
Floom
a year ago
I am furious with this company!!! I ordered and paid for flowers to b delivered same day for a birthday to a very special person that her gift was delayed so I went to this website and did everything to have them delivered!!!! I emailed and called all day with no reply until 2 AM this morning asking me if the address was correct!!!!!! DO NOT ORDER NOW IM TRYING TO REFIUND AND NO HELP AT ALL!!!!!
Terri
a year ago
Hello Terri, I'm so sorry our florist partner was not able to complete the delivery of your order on the date requested. I see it failed on the day and we offered a redelivery which was declined. We have since processed a full refund of the product price which will take 5-7 business days. Please let us know if there are any further issues you wanted to report directly at: support@floom.com, thank you!
Floom
a year ago
My order did not arrive. I submitted a help request and it has been 3 days with no response from customer service. I paid $200 for a non-existent product.
Britta
a year ago
Dear Britta,
Thank you for taking the time to share with us your feedback.
We apologise for the inconvenience caused by not having the order delivered. Unfortunately, there was a misunderstanding with our florist team therefore the order was not sent out for delivery.
Our colleagues have processed a full refund for you and they have sent an email in confirmation.
We completely understand that this was frustrating and we can assure you that this is not the level of service that we aim to provide.
We would love to have you back and make the things right for you.
Warm wishes,
Floom Team
Floom
a year ago
Do not use this company!! They told me I had a “failed delivery” when I was literally home. They charged 20 dollars for same-day delivery and then didn’t deliver the same day. It was next day and the email I sent did nothing for me! I had to call several times :/ These were for my mom’s birthday and when they finally were delivered a day late the delivery was subpar. They didn’t come to my door, just honked and shouted my name from their car. Very rude and unprofessional. The flowers are pretty but the service was terrible.
Addison
a year ago
Hello,
Thank so much for the review about Floom!
Here at Floom we understand how important sending flowers is for our customers and recipient’s - we love to make someone’s day when they receive a beautiful gift!
We are so sorry that your order with us was not completed and received by your recipient on your chosen day. We have reached out to you via email to follow up with you further, and actioned a refund of the delivery fee for the delay and inconvenience caused with your order. We are sorry that your experience with Floom was not 100% as expected, we strive to provide the best service and outcome for all our valued customers.
Best Wishes from Team Floom, we appreciate the feedback given and hope the recipient loved their bouquet!
Floom
a year ago
A company that tells you your flower are delivered and are not. Email the company to figure out what going on and they tell you we’ll let you k ow by the end of the day and no response. Last time I will use this company
Michael
a year ago
Thank you for taking the time to review us!
We value all feedback received here at Floom, we are disappointed to hear you were not 100% happy with Floom services on this occasion. However, your order was marked as delivered and was received by the recipient on the day of delivery as per the order. It is a little unfair to say we did not respond or flowers were not delivered- we were in frequent communications with you as we waited for our wonderful partner florist to send us the required information. We do not fully understand the nature or reason for this review or contact as the florist delivered successfully to your recipient.
We do hope you will consider choosing Floom in the future!
Floom
a year ago
From delivery to product this was an incredibly poor experience. I will not be using Floom again and will not recommend it to others.
Heidi
a year ago
Hello Heidi,
We are very sorry you would not use Floom or recommend our service to anyone else, this is most disappointing. Our team and partner florists work hard to achieve superb experiences for all customers. Our florist partners use different methods of delivery service and sometimes unexpected issues do occur. Our team did request you to provide further information, but we did not receive any further communication from you to resolve some of the feedback you gave.
Thank you for taking the time to review Floom!
Floom
a year ago
Aurora
3.4
Product options
Product information
Description
This arrangement features luxe blooms in shades of pink, white and red. This design is styled in a galvanized tin vase. Ranunculus, Roses, Succulents and more steal the show in this custom bouquet. Some containers due to shipping and flowers due to seasonal availability may not be available but we will do our best to keep the same over feel of the design.
Clean your vase to prevent bacteria.
Fill 2/3 of vase with water.
Remove any leaves under water to prevent bacteria.
Cut 2-3cm off each stem every few days.
Change water when it becomes discoloured and top it up when needed.
Keep flowers away from draughts, direct sunlight and ripening fruit.
Remove wilting flowers to prevent from mould (Botrytis).
Wonderful way to support a local business. Got flowers for my sister on the day of her birthday delivered same day. She loved them.
Susy
9 months ago
Terrible! If you tell me the flowers delivered was exactly the same the as the image:m. You guys are ridiculous. Don’t scam people pls! No tulips and I want my refund.
Alicia
a year ago
Dear Alicia,
Thank you for taking the time to leave us a review.
We are so sorry to hear that you are not happy with the flowers delivered. Our colleagues got in touch with you via email so we can chase this further and make the things right.
Warm wishes,
Floom Team
Floom
a year ago
I am furious with this company!!! I ordered and paid for flowers to b delivered same day for a birthday to a very special person that her gift was delayed so I went to this website and did everything to have them delivered!!!! I emailed and called all day with no reply until 2 AM this morning asking me if the address was correct!!!!!! DO NOT ORDER NOW IM TRYING TO REFIUND AND NO HELP AT ALL!!!!!
Terri
a year ago
Hello Terri, I'm so sorry our florist partner was not able to complete the delivery of your order on the date requested. I see it failed on the day and we offered a redelivery which was declined. We have since processed a full refund of the product price which will take 5-7 business days. Please let us know if there are any further issues you wanted to report directly at: support@floom.com, thank you!
Floom
a year ago
My order did not arrive. I submitted a help request and it has been 3 days with no response from customer service. I paid $200 for a non-existent product.
Britta
a year ago
Dear Britta,
Thank you for taking the time to share with us your feedback.
We apologise for the inconvenience caused by not having the order delivered. Unfortunately, there was a misunderstanding with our florist team therefore the order was not sent out for delivery.
Our colleagues have processed a full refund for you and they have sent an email in confirmation.
We completely understand that this was frustrating and we can assure you that this is not the level of service that we aim to provide.
We would love to have you back and make the things right for you.
Warm wishes,
Floom Team
Floom
a year ago
Do not use this company!! They told me I had a “failed delivery” when I was literally home. They charged 20 dollars for same-day delivery and then didn’t deliver the same day. It was next day and the email I sent did nothing for me! I had to call several times :/ These were for my mom’s birthday and when they finally were delivered a day late the delivery was subpar. They didn’t come to my door, just honked and shouted my name from their car. Very rude and unprofessional. The flowers are pretty but the service was terrible.
Addison
a year ago
Hello,
Thank so much for the review about Floom!
Here at Floom we understand how important sending flowers is for our customers and recipient’s - we love to make someone’s day when they receive a beautiful gift!
We are so sorry that your order with us was not completed and received by your recipient on your chosen day. We have reached out to you via email to follow up with you further, and actioned a refund of the delivery fee for the delay and inconvenience caused with your order. We are sorry that your experience with Floom was not 100% as expected, we strive to provide the best service and outcome for all our valued customers.
Best Wishes from Team Floom, we appreciate the feedback given and hope the recipient loved their bouquet!
Floom
a year ago
A company that tells you your flower are delivered and are not. Email the company to figure out what going on and they tell you we’ll let you k ow by the end of the day and no response. Last time I will use this company
Michael
a year ago
Thank you for taking the time to review us!
We value all feedback received here at Floom, we are disappointed to hear you were not 100% happy with Floom services on this occasion. However, your order was marked as delivered and was received by the recipient on the day of delivery as per the order. It is a little unfair to say we did not respond or flowers were not delivered- we were in frequent communications with you as we waited for our wonderful partner florist to send us the required information. We do not fully understand the nature or reason for this review or contact as the florist delivered successfully to your recipient.
We do hope you will consider choosing Floom in the future!
Floom
a year ago
From delivery to product this was an incredibly poor experience. I will not be using Floom again and will not recommend it to others.
Heidi
a year ago
Hello Heidi,
We are very sorry you would not use Floom or recommend our service to anyone else, this is most disappointing. Our team and partner florists work hard to achieve superb experiences for all customers. Our florist partners use different methods of delivery service and sometimes unexpected issues do occur. Our team did request you to provide further information, but we did not receive any further communication from you to resolve some of the feedback you gave.
Thank you for taking the time to review Floom!
Floom
a year ago
